A Beginner's Guide to Telstra Webmail

Telstra email service has been around for a while now and its filters and features have made sure that it gains huge popularity. 

Read this blog till the end to know all about the login and sign-up process of this email service.

Steps to sign in to Telstra webmail

  • Open your web browser and enter this link, http://www.google.com/url?q=http%3A%2F%2Fwww.my.telstra.com.au&sa=D&sntz=1&usg=AFQjCNF7wUqLc7nphTTqSrabPKynL4di6g to visit the sign-in page of Telstra, to begin with.

  • From there, you will need to click on the "sign in to my account with your Telstra ID" option to proceed further.

  • In case you do not have an account, simply click on the "do not have a Telstra account?".

  • Next, this will allow you to create a new Telstra email account with relative ease.

  • In the next window, you will need to click on the "register for your Telstra ID" option.

  • Now, you will need to fill out the required details such as first name, last name, phone number, location, etc.

  • Now, an OTP will be sent to you on your phone for verification.

  • Next, simply login to your Telstra webmail account to finish the creation of your mail account.

These simple steps can help you to create a new account just in case you do not have an account on this email service. 

Steps to login to Telstra webmail

  • Open your web browser and enter this link, https://www.myservices.telstra.com.au/home to visit the login page of Telstra and enter your user ID and your mail password, to begin with.

  • From there, you will need to click on the "dashboard" option and click on the webmail option to proceed further.

  • Once you have done so, you will be redirected to your inbox.

These simple steps can help you to log in to Telstra webmail without much fuss.

Steps to recover Telstra email password 

  • Similar to the earlier steps, visit the official sign-in page of the Telstra Bigpond email account, to begin with.

  • After you have entered the official website, hit the sign-in button from the drop-down menu.

  • Once you have done this, you will see a list of options

My account

Enterprise account

Business account

Telstra plus

Telstra mail

  • From these options, you will need to select the "Telstra mail" option link to visit the Bigpond login page or you can simply use this link, https://signontelstra.com.au/login in your web browser.

  • Now, on the sign-in page, click on "forgot" which is just below the password field.

  • You now need to wait for a while before a couple of options pop up on the same sign-in screen.

  • Next, you will need to enter your Bigpond email ID or username and then click on continue. 

  • In the next window, you will be redirected to the "Reset your password page" and then enter your account's username in the given field to proceed further.

  • To continue with the process, you will need to check the box that says "I am not a robot" to verify your identity.

  • For the next step, click on the "send email" button. An email will be sent to you by Bigpond/Telstra with a link to reset your password. 

  • Simply navigate yourself to the inbox of your email account and then open the email sent by Telstra to you.

  • Next, click on the reset password link to redirect yourself to the password reset permission page option.

  • Now, enter a new and strong email password twice to confirm the new password. 

  • Simply, log in to your email account with the use of your new password to finish.

You can recover your mail password with the use of these simple steps.


For more info, you may simply visit the help and support center of Telstra to get answers.

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